Home Protection You Can Count On
For more than three decades, Oncourse Home Solutions has been trusted to protect the homes of over 2 million customers nationwide.
We work hand-in-hand with municipalities and utility partners across the country, delivering reliable home protection plans that help homeowners safeguard what matters most.
Our Purpose
Mission
To protect homeowners' time, money, and peace of mind through affordable, reliable home protection – so life's best moments can keep moving forward uninterrupted.
Vision
To be the nation's most trusted home protection provider, empowering homeowners to enjoy what matters most through dependable service, trusted partnerships, and innovation that simplifies homeownership.
Our Journey
Three decades of innovation, growth, and unwavering commitment to homeowners.
Pivotal Home Solutions launched, offering protection plans across 11 states in partnership with gas and utility companies.
2000
Protection plans were offered as a division of American Water Resources.
American Water Resources acquired Pivotal Home Solutions – combining decades of experience to expand protection and service coverage.
Rebranded as Oncourse Home Solutions, continuing to operate American Water Resources under the Oncourse family.
Protecting 2M homeowners nationwide (and counting!) – working hand-in-hand with municipalities and utilities to protect what matters most.
Our Commitment to DEI
We are committed to fostering an environment that embraces diversity in all forms, where everyone feels valued, respected, and supported. Through initiatives on diversity, equity, and inclusion (DEI), we instill a sense of belonging – a critical element for business innovation and growth. By focusing DEI efforts on our TALENT, how we conduct BUSINESS and COMMUNITY efforts, we create a virtuous circle that lifts underrepresented communities in the markets we serve.
Talent
We are committed to attracting, retaining, and developing diverse talent at every level..
Business
We foster a diverse, inclusive environment and we always make sure that all voices get heard. We are there to support each other in our work every day.
Community
We are committed to investing time and capital in communities where we work and live..
Executive Management Committee
Aaron Cooper
Chief Executive Officer
Dale R. Gerard
Chief Financial Officer
Josh Cohen
Chief Commercial Officer
Kumar Bhogaraju
Chief Technology Officer
Marlo J. Gaal
Chief People and Diversity
Peter DeFrancesco
Chief Marketing Officer
Phillip Edens
Chief Customer Officer
Sasha L. Azar
Chief Legal Officer
Board Members
Martin Bennett
Chairman
Ann Sardini
Board Member
Ashish Karandikar
Board Member
Irene Zou
Board Member
Nedu Ottih
Board Member
Advisory Board Members
Congressman Joe Crowley
Advisory Board Member
Eric Palm
Advisory Board Member
Hilda Pinnix-Ragland
Advisory Board Member
Mary Ann Laconte
Advisory Board Member
Mayor Michael Nutter
Advisory Board Member
Mayor Stephen Goldsmith
Advisory Board Member